Mplexo CRM software helps to manage interactions with customers and potential customers. Mplexo CRM helps companies streamline processes, build customer relationships, increase sales, improve customer service, and increase profitability.
Mplexo CRM software maximizes productivity, get valuable insights, and streamlines processes to grow with you. Mplexo CRM helps you to reduce costs and save time.
Easily manage and automatically sync your emails and engagement activities on a single platform to get a complete view of your customer.
Contact Management: Centralize all your customer data in one place: customers, prospects, contact information, exchange history, documents, and more. Access all relevant information immediately.
Lead Management: Prospect more effectively by tracking your leads from first contact through to sale, and focus on the most promising ones. Follow-up of marketing leads is also made easier.
Build your processes with drag-and-drop simplicity. Automate complex sales processes. Manage and maintain territory assignments and more.
With Mplexo platform, you can completely customize your files, sales and marketing processes, and automate your actions. You can thus adapt the CRM to all your needs, even the most specific ones.
The integrated BPM allows you to create new workflows or modify existing ones with virtually no coding. New fields to add to customer records or leads? The Studio allows you to add them simply with drag and drop.
What is CRM?
CRM (Customer Relationship Management) is software that allows you to manage your customer relationships more effectively. It is intended particularly for the sales, marketing and of course, the customer service departments. Specifically, it allows you to centralize customer contact details, to keep track of exchanges and thus to facilitate customer relations. With a Low-code/No-code version of this type of software, the company can adapt it to its expectations and needs without necessarily having coding skills.
What Are the Main Features of a CRM?
The CRM software or classic CRM has several features such as:
Why Use a CRM For Your Company?
What methodology should you use to analyze your organization’s CRM needs?
Before opting for CRM software or other, it is recommended to analyze the needs of your company. It will, therefore, be important to define a set of specifications including its expectations, its objectives, its vision of customer relations, but also its constraints in order to make the right choice in terms of CRM software.
Why Choose Mplexo CRM?
At Mplexo, our solution adapts to the needs of companies to benefit from a customized platform in order to achieve its objectives effectively. This new approach to customer relations allows you to benefit from advanced features with software that is both free and complete, but also mobile since it is accessible on computers, tablets, and smartphones.
Are you ready to run your business just the way you want it? Fill in the form below to speak to one of our experts, and see how we can work with you to make this happen.